My son, John Scott Glaize of 3355 Elliston Circle in Northeast Phila., was serviced by your Pennypack/Bustleton Branch on May 28, 29, and 30, 2024. The contents of his home had been severely infested and damaged by mice. Their excrements were deposited throughout his home. From the very beginning of the entire service experience until the completion, each and every staff member involved in helping Scott, was highly professional, hard working, thorough, and polite and courteous.   I was immediately impressed during my initial phone call to your company. Casey Smith, the office manager promptly answered my call. After I explained our urgent need for the SERVPRO services, she very quickly arranged a prompt evaluation if Scott’s home. She was also so helpful in sending her team on the days Scott was off from work. Any and all further interactions with Casey resulted in her being kind and caring and professional. She always conveyed a desire to be of help.   Scott informed me that the three men who came to his home were also very kind and courteous hard workers who took pride in doing a really good job! They explained step by step and made every effort to thoroughly clean and disinfect Scott’s home so that he could safely return to live in it being free of the health and safety hazards from the mice infestation. These amazing workers often went above and beyond to provide a solution when they encountered a new problem. They restored his home!   Your organization is blessed with such outstanding people! Scott and I are grateful for their services. Please thank them for us and acknowledge their superior services! I have already told many people of this positive experience! 

Jimmy and Reuben worked extremely hard and were very polite.  Steven was extremely polite and helpful during this process.  Jessica was wonderful and helpful and cheerful.  I would recommend SERVPRO to anyone in need of their services.

The team were very professional and helpful throughout the process and worked with me to ensure times to come to the house and complete services were convenient.  Also worked with me while stuck out of town for work.  Greatly appreciated their consideration and assistance. 

Steve and his workers were competent, professional, informative and very kind and sympathetic to our situation.

They made us feel confident that they could take care of our problem! They also were very neat. I would

recommend their services to anyone. Thank You all very your help and compassion!

I would definitely recommend SERVPRO of Bordentown/Pemberton to friends and family.

Steve and the crew were fantastic. I felt that Steve and the SERVPRO team did a fantastic job and would highly recommend to everyone. 

Stephen & Devin are the best!  Extremely professional and informative. 

The entire Bordentown SERVPRO team was courteous, professional, and thorough. We were very impressed with how quickly they responded when we called and really made an otherwise stressful situation very manageable. We will definitely use them again but hopefully never have to.

Would highly recommend.

Great job which is why I am a repeat customer and although I hope to not need again, would definitely do so if necessary. Professional and thorough. 

I never wondered whether the job was being performed correctly.  No loose ends or uncertainty whether the job had been fully completed to my full satisfaction.  Everyone was courteous and professional

Serv-Pro did an awesome job! I highly recommend them and will absolutely use their service again if needed! Thank you!

SERVPRO just saved our holidays! After a flooded basement late on Friday night, it took SERVPRO just a few hours to make sure the damage wouldn’t get worse! Thanks guys, we are so grateful!" 

Great job, always on time.

Job well done! Very much appreciated the punctuality and courtesy shown by Steve and his crew.

They were outstanding and kept me calm through this mess. Greatly appreciated

The service that this SERVPRO has provided, has been excellent. No one can compete with them! In terms of quality, they are number one. In terms of integrity, no one can top them! Finally, in terms of timeliness and commitment, they were phenomenal. My family had a fire, and this SERVPRO helped restore our lives and our home in an excellent way! Shout out to their technicians Gene and Mike for being so committed to excellence.

Mike came earlier than I expected and was so knowledgeable. He educated me on my systems and did a marvelous job. My home is much more comfortable and efficient. I strongly recommend SERVPRO of Bordentown / Pemberton.

SERVPRO of Bordentown/Pemberton was so great to work with from start to finish. They helped make a stressful situation much more manageable! I appreciated their responsiveness to all of our questions as new homeowners and the quality and value of their work was excellent. Would definitely recommend!

"GREAT job! Very professional and courteous. Always on time. Clean and thorough. We were able to remove all the water before they arrived but they did the drying and removal. Would definitely make use of their services again should the need arise (but we hope that doesn't happen) and recommend them highly. Thanks for a GREAT job!"

Mike and his team were a huge help with this nightmare my family and I had to deal with.  Thank-you!

The staff was very professional and friendly, from beginning to end.  From the very first call with Peter, everyone was very courteous and respectful.  Every question I had was answered was explained very thoroughly by Steve.  We truly appreciate all the work that was done by the staff, with no problems, we thank the staff, Steve, and Peter. 

Very professional and friendly. Steve and crew were very thorough, A+

These guys are incredible. We highly recommend them. Service was outstanding. 

SERVPRO team rocks!! Thanks so much for wonderful service.

Steve and Sean were great, responded very quickly, and went above and beyond the scope of work. 

I just can't say enough about the Bordentown / Pemberton office. My house had major mold and contaminated material that had to be thrown away. They worked EXPERTLY to make me feel comfortable. The whole crew Mike, Bobby, Sam, Sean and Peter (the boss) were all fantastic. I would highly recommend your office to anyone needing your service. Thank you!

We were very happy with all aspects of the service.

Steve and Gene from SERVPRO were consummate professionals. They showed up on time, explained the process in detail, answered any questions I had, and took away the flooring and wall materials they pulled up in my house. I would highly recommend SERVPRO!

Great Job!

Micheal was awesome and went above and beyond with explaining and updating us with the process.

Sean was wonderful, prompt and made the whole process easy and worry free!

On-time, professional, courteous, and efficient. 'Nuf said. Recommend highly. 

Everyone I worked with was kind and compassionate. I could not have asked for a better group of people to work with. They not only did a magnificent job your staff helped me get through the emotional devastation. Thank you all. 

Very Courteous and professional. I am very happy to have worked with SERVPRO. Thank You!

Sean and Steve were very professional and the staff that they had with them were respectful.

Dylan was superb in explaining the process and working around our schedule. He is a great young man that makes this process a lot easier. Thank you to him for everything.

The guys were great and very professional!

Everyone was very professional and nice to work with!

The team did a great job. I especially appreciate that they're on time. They also allowed us to keep some supplies to make the process of fixing easier. Thanks so much! We hope not to have any more issues, but we would certainly have you back out if needed.

You were great with everything. Thank you!

The team was great and professional, always on time or called when running late.

Great work, will highly recommend!

Great job!

The work was great, highly recommend!

Great customer service and reliable employees!

On time and professional. Will use again and will refer in the future.

Awesome job! Very reliable and friendly. I would recommend to family and friends. 

This is the third time the family had used SERVPRO services. We are very pleased with the professional, courteous service and the excellent results.

Very responsive and easy to work with, I can strongly recommend SERVPRO of Bordentown.

Great job and service guys were fantastic.

Polite and quick service.

SERVPRO is a wonderful, thorough and reliable company!

All around terrific. Professional and went the extra mile. Could not recommend any higher.

The crew was awesome in every way. Thank you!

Very impressed with the professionalism of the workers. Also, the language they used was great-not one profanity was heard.

The guys were great! Very professional and courteous.

Great job! Very professional and always courteous and respectful of my time by being prompt.

Excellent job! Thanks!

Steve and the men who came each day answered many questions, were respectful and did an awesome job (especially for a first time customer) thanks so much for all your help.

The crew was great, on time for all appointments and explained the whole process and very thorough in their work.

Everything was done beyond our expectations. The work was professional and thorough and the personnel from the first call were so kind and helpful.

Arrived on time, good workers, clean and neat work.

The crew was fabulous, wonderful, kind and a pleasure to work with.

Excellent service and a fantastic group of individuals who cared and took care of everything related to getting the water out and flooring.

Great service!

All together and very pleased and professional service.

Excellent and very responsive service.

Team was great!  Very happy with their attention and concern they gave to my home and family's safety.

Very pleased with your work, timeliness, cleanup. Excellent job!

Great service, easy to work with. Steve was great and very accommodating. 

Steve and his team were absolutely incredible. He was on time/early for every appointment and answered all of our questions knowledgeably and honestly. After experiencing a disaster to this magnitude, Steve was able to help us recover and give us hope! Thank you for everything!!!!

Proficient, explained details of job to me, was extremely careful with the contents of my home, and cleaned up after themselves.

The guys did a great job.

This is the second time using SERVPRO (of Bordentown/Pemberton). They did a wonderful job both times -- I would not consider using someone else. I HIGHLY recommend SERVPRO.

Fast, courteous, and reasonable pricing. Highly recommended

Considering that the work is always hard and dirty. the SERVPRO team was always polite and professional. They put me at ease from the very start. I highly recommend them.

These guys (especially Anthony) were super - really knew their stuff. Very courteous and prompt.

Great company. Came out very fast on weekend to start water cleanup from broken hot water heater. Always available for questions and concerns.

Excellent service! Everyone involved was very helpful and nice, definitely made me feel like everything was going to be fine.

They did an amazing job!

Wonderful, polite, professional and always on time. Couldn't be happier.

Great job!

The gentlemen who assisted me were wonderful.

Crew did fantastic work! Great job.

Great job! Fast and effective.

Great Work!

Thank you! Be Safe!

The workers were very helpful and courteous.

Could not ask for better gentlemen that worked at my home - friendly, courteous and efficient!

Everything was excellent!

The team was absolutely top notch to deal with. They calmed our fears and emotions from day one and kept us well informed the whole way. I can't possibly thank them enough for the incredible job and support they provided.

Excellent Service!

Everyone who I talked to or came to my house was extremely polite and professional. No complaints at all. All high marks from me.

Outstanding service and professionalism.

Steve was incredibly knowledgeable and professional.

Guys were absolutely great, would not change a thing. Awesome job Steve. Would and will start using you all the time.

Very hard workers. They did a great job!

I just want to say thanks for sending Steve. He made this process manageable.

After only being a homeowner for a week I had plumbing issues that caused my bathroom and kitchen to flood. A friend referred me to these guys and they were EXCELLENT! All of the guys were super nice and respectful! They were extremely helpful and they made me feel confident that everything would be fine. They were on time with all of my appointments, after every appointment they made sure I understood what was going on and what the next step will be. They told me how to go about filing my insurance claim. They recommended me a great plumber and contractor as well! These are excellent! If I could give them more stars I would! I definitely would use them and recommend them to anyone in need ! Steve and Jr thank you so much! (There were a couple others that came out with them, I'm sorry I don't remember their names)

Excellent Service - Response and professional managing the entire process. Extremely satisfied. 

Great company, great people. Professional and prompt, I am completely satisfied customer. I called SERVPRO of Bordentown when we discovered issues in our attic. They came out to assess the situation very quickly and thoroughly described the proper way to fix the problem. They were able to accommodate our work very quickly and did everything they said they would do and more. I would highly recommend them to anyone who needs their services.

Great Job!

Peter from Bordentown and his professional crew made this horrific time turn into a calm process. We thank God Peter and his crew were sent to us. They helped us get through this first process and gave us so much information to move onto the next phase.

This was an awful situation, especially right before Thanksgiving, and your employees were outstanding., professional, prompt, considerate...I could go on. Not only will I recommend your company, I already have! Thanks you!

Our small non-profit had a great experience using SERVPRO Bordentown.  They responded quickly to our problem and answered all our questions courteously.  Their technicians were on-time and efficient.  We are grateful for their professional assistance.

Very satisfied with the work done!

SERVPRO has done an overall good job helping to clean the mess by the flooding water and drying it up.

Jr. and the crew were great! Met all expectations!

Great Team! Highly Recommend!

They were great!

Kevin and Rich did a great job.

Great team. Professional Service.

Good job, Well done by all.

Steve and his team did a great job. Very much appreciated.

The staff member, Junior, has performed very well. He is a hard working man. He is very knowledgeable in his work.

Great service, prompt, knowledgeable and very professional!

Good job!

Very happy with Junior and his colleague. He was highly professional and has the right mannerisms for the job. HE did a good job. I would recommend SERVPRO.

Most friendly, helpful, great crew!

Kevin was both hard working and a good communicator during this process. Very helpful!

Very Professional!

All great, thank you!

It was actually a pleasure to have your team in my home. Your men were courteous, helpful and a pleasure to deal with. Thank you for getting us through this portion of our wet ordeal.

Kevin and Steve were courteous and professional and I would be glad to recommend their services.

A+++++ They were great!

Anthony was excellent and communicated every step of the way. This service was great!

Steve went above and beyond of what was expected, will definitely recommend your company.

Very satisfied with the service provided by the crew.

Extremely punctual and professional.

Kevin and Rich were very helpful throughout this process. Very courteous and prompt, very professional. Peter did a great job on telling me how the process works.

Fantastic response and professional service. Highly recommend their services.

Great Service!

From the first day the staff of SERVPRO came in and I did not notice any problem with them, everything good. I will always recommend your company, the staff did excellent work. Bravo to them.

I was impressed by the fast response time (it was Thanksgiving Day and other "emergency restoration companies" said they couldn't come until the next day). SERVPRO had a team here within about an hour. They immediately went to work to stop any further damage and to ensure our health and safety. Would definitely recommend SERVPRO.

An amazing team that did fantastic work during a particularly trying time. Could not recommend them more highly. So quick & professional! I was super impressed! Thank you so much!

Honestly could not have asked for better service under the circumstances. Kudos to SERVPRO for running a top notch company & deploying franchises to NC.

Great personnel & very easy to work with and understanding. Great people & wonderful company.

Everyone was great to deal with!

Steve was outstanding, among the most professional, polite and hard working guys we've ever had in our house.  Very impressed with staff and service.  Thank you! 

You are the BEST!!! I can always count on you!!!!

From the moment I called into the office, I felt they understood the urgency and once they arrived, they sprang into action, and the follow up was amazing!

Friendly and helpful personnel! Could not have gone better -- Thank you!

Continue to provide fantastic customer service and professional services! Stephen and his team set the bar high. I give my strongest endorsement.

Outstanding work ethics! I would definitely recommend your company to our associates!

Very helpful staff!

Great job! Highly satisfied!

Excellent Work. Thank you!

Great crew, and really appreciated the call-ahead to let me know they were on their way!

Great overall experience!

Everyone was absolutely amazing! Thank you for everything!

What an awesome crew! They did fantastic work!

Sewer back up happened over Memorial Day Weekend. Mike was here within hours of the incident. Mike and Steve were very professional and compassionate. We would highly recommend their services and would definitely use them in the future if needed!

Very professional. Great job!

They were great.  Both were very nice and polite. 

Their performance was outstanding!!! Steve, Mike, Gene and others were outstanding to work with throughout the process.  They were professional, knowledgeable, kind, and caring, and we would highly recommend them to others! 

Outstanding service and house cleanup.  A great crew and great company...Thank you! 

Excellent service and Steve was great! 

Very Professional!